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Global Support Services was founded in 1994 in Miami, USA, with the goal of distributing personal computers in Latin America. Seeing a significant business opportunity in the emerging personal computer industry, our founder launched his direct computer supply business with the philosophy that providing technical advice and focusing on customer service was as important as offering low prices.
Over time, this strategy has proven highly successful and remains a key component of our mission, allowing us to expand into Spain, as the headquarters for all Ibero-American companies. We have a simple rule: create a company culture designed to provide exemplary support services and build long-term relationships with individual and business customers in the Ibero-American market.
Since its inception more than 30 years ago, our company has evolved to adapt to the trends and service demands of our globally-minded customers and markets. Since 2022, we have been operating from Estonia, the only country with all government services digital, interconnected, and compatible. Considered the best in the world according to the UN e-Government Survey (2022), we continue to cyclically diversify and digitally expand our 100% online services in Technology Support, Business Consulting, Human Resources, Finance, and Insurance.
The name of our companies has evolved, but our approach to prioritizing our customers and partners remains unchanged: treating others as we would like to be treated. These values have been fundamental to our company’s history and continue to guide us into the future.
We start our business adventure in Latin America based on our philosophy of providing Technical Support and Customer Service.
We started operating from Madrid to all of Hispanic America.
We started to provide Technology Support and IT Consulting Services to business, industry, banking and government in Hispanic America.
We continue with our Technology Support and Consultancy Services, and in the new company we are expanding with Mortgage Brokerage Services in the Spanish real estate market.
We started to provide Human Resources Consultancy services for the Construction and Real Estate sector.
We reimagine a better world by connecting people and businesses in the age of AI with our Digital IT, Business, HR, Finance and Insurance Consulting and Support Services.
Our company has evolved to adapt to the trends and service demands of our clients and markets with a global vision through the latest technologies and our 24/7 AI Virtual Assistant.
Since our inception it is our strategy of business diversification, creating and acquiring innovative services that reinforce our corporate image in all markets in Hispanic America, EU, USA & Asia.
Technology, which is constantly evolving, will continue to shape the way we work, communicate and manage our lives. As the industry continues to move forward, Global Assistance Services will continue to connect people and businesses with technology that powers growth, raises productivity and drives innovation.